1win app
1win app
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This app is available for your device
1win app
This app is available for your device
Contact
+91 8007177951
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1win app?
To log in, start by opening the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email, making it a simple and convenient way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a strong internet connection and a stable signal. If you don't receive an OTP within the allotted time, you can try clicking "send OTP" again or reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're experiencing issues logging in, try using your active number again. If your number has changed, email your updated KYC details to our customer support team to assist with account transfer. This will help resolve the issue and shift your account to the new details.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, which should be available for download. After the update, you can easily log in and start playing the app.
Q1: What is the minimum withdrawal amount in the 1win app?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other comparable apps. Withdrawals are only possible for earnings from gaming activities, not bonus amounts. This means users can redeem their gaming winnings, but not any bonus rewards they've received.
Q2: Is it necessary to do KYC for withdrawal?
For successful registration, all your Know Your Customer (KYC) details must be completed and submitted through the app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours. This can add an extra layer of time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The funds earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned while playing games using the bonus amount. This means the bonus winnings are separate from the initial bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it is, rest assured that the money will be added to your wallet account within 24 hours. If it doesn't, you can contact their care centre for assistance.
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